Terms of Service
These terms are the agreement between you and QuickStave. They are written to be read. Where a clause could be phrased strongly in our favour or plainly in yours, we have chosen plainly — and nothing here removes rights the law gives you.
1. Who you are contracting with
QuickStave is operated by John Morgan, a sole trader established in Norway ("QuickStave", "we", "us"). These terms cover the QuickStave service at quickstave.com and quickstave.app.
You can reach us at [email protected]. If you need our registered business address and organisation number, email us and we will provide them.
2. Agreeing to these terms
You agree to these terms when you create a QuickStave account, and again when we ask you to accept a new version. If you use QuickStave without an account — which you can — these terms still govern that use. Section 18 covers what happens when they change.
If you do not agree to them, please do not use the service. If you are agreeing on behalf of an organisation, you confirm you are authorised to bind it.
3. Who may use QuickStave
You must be at least 13 years old. If you are under the age of majority where you live, you may only use QuickStave with the consent of a parent or guardian, who accepts these terms on your behalf. Some countries set a higher minimum age for online services; where that applies, the higher age governs.
Where a school or organisation provides QuickStave to students, that institution is responsible for obtaining any parental consent required.
4. Your account
You do not need an account to write or scan music. An account is needed to sync scores between devices, to share or publish them, and to buy Pro.
Keep your sign-in details secure and tell us promptly if you believe someone else has access to your account. You are responsible for activity under your account, except where it results from our failure.
You can delete your account at any time from Edit Profile in the app. See section 12 for how to take your work with you first.
5. What is free and what is paid
Writing, editing, and engraving music in QuickStave is free, permanently. So is scanning printed music, importing MusicXML and MIDI, playback, real-time collaboration, and printing or exporting a PDF that carries a small QuickStave badge. There is no trial period, no expiry, no limit on the number of scores or staves, and no feature of the notation editor is withheld from free users.
Pro is for output that leaves QuickStave: file export (MusicXML, MXL, MIDI), audio export (WAV, MP3), PDF without the badge, publishing public scores and embeds, and a larger cloud storage allowance. Team adds centralised billing and administration.
Cloud storage is 50 MB on Free and 5 GB per user on Pro and Team. Current prices and plan contents are on our pricing page.
6. Your music is yours
You own everything you create in QuickStave. We claim no ownership of your scores, and nothing in these terms transfers your copyright to us. This applies equally to scores you produce by scanning printed music and to anything our features generate from your input.
To run the service we need your permission to do the things hosting requires: store your scores, back them up, transmit them between your devices, render them, and convert them into the formats you ask for. You grant us a licence to do exactly that and nothing more. It lasts only as long as you keep the content on QuickStave.
If you set a score to Unlisted or Public, you additionally allow us to display it, make it reachable by link, allow it to be embedded, and — for Public scores — allow search engines to index it. That permission is limited to the visibility you chose and ends when you change it or delete the score.
We will not use your scores to advertise QuickStave without asking you first, and we do not use your scores to train machine-learning models. Our limits on staff access to your content are set out in Privacy Policy §6.2.
You are responsible for having the rights to what you upload, scan, and publish. Scanning a copyrighted edition makes a copy of it, and whether that is permitted is a matter between you and the rights holder.
Where several people collaborate on one score, the score belongs to the account that owns it, and collaborators grant that owner the permissions needed to keep using the result. Collaborators keep the rights in their own contributions and can request a copy under section 12.
7. How you may use the service
Our Acceptable Use Policy sets out what is not allowed. It forms part of these terms. We may update it as new problems appear; material changes are announced as described in section 18.
8. Copyright complaints
If you believe something published on QuickStave infringes your copyright, our Copyright & Takedown Policy explains how to tell us and what we will do.
9. Paying for Pro or Team
Payments are processed by Stripe. We do not receive or store your card details.
Subscriptions renew automatically at the end of each billing period until you cancel. You can cancel at any time from your account settings and keep Pro until the period you have paid for ends. Team seats are billed annually, with a minimum of five seats.
We may change prices. A change never affects a period you have already paid for, and we will give at least 30 days' notice before a renewal at a new price so you can cancel first. A lifetime purchase is never re-priced.
The total you will be charged, including any tax, is always shown before you confirm payment at checkout.
10. What "lifetime" means
A lifetime purchase is a one-off payment that gives you Pro features for as long as QuickStave operates the service — the lifetime of the service, not your own. This is what a one-time purchase of a hosted product can mean, and we would rather say so plainly here than have you discover it later.
What we commit to in return:
- At least 12 months' notice before we discontinue the service, during which it keeps running and export keeps working.
- A refund if you bought a lifetime licence within the 12 months before such an announcement.
- No revocation for convenience. We will not withdraw a lifetime licence because it stops suiting us. Section 14 covers the only circumstances in which access is restricted, and even then your work remains retrievable.
- All future Pro features at no extra charge, subject to section 13.
A lifetime licence is tied to your account and cannot be transferred or resold.
11. Refunds and cancellation
Our Refund & Cancellation Policy covers your statutory right to cancel, our own more generous refund window, and how to use either. It forms part of these terms.
12. Getting your work out
You can always obtain a copy of your own scores in a structured, machine-readable format, free of charge, on any plan, by emailing [email protected]. We respond within 30 days. This is set out in Privacy Policy §6.1 and it applies on the Free plan, after a subscription ends, and while an account is suspended.
The export button inside the editor is a faster, self-service version of the same thing and is included with Pro. If a paid subscription ends, in-app export stays available to you for 30 days so you can take your work with you without having to ask.
Because publishing to the public gallery is a Pro feature, scores you had set to Public are made Private again when a paid subscription ends. The scores are not changed or deleted, but links to them will stop resolving. See the Refund & Cancellation Policy for what to do before that happens.
Unlisted scores are not affected. Unlisted sharing works on the free plan, so any link you have already given to a colleague or an ensemble keeps working after a subscription ends.
We will not delete your scores as a penalty. Whatever else happens to your account, your own work stays retrievable by at least one of the routes above.
13. Changes to the service
QuickStave is developed continuously. Features are added, improved, and occasionally retired, and we may change the contents of the free tier with notice.
There is one limit on that, for people who have paid: if we withdraw a Pro feature that existed when you bought, and do not replace it with something equivalent, we will tell you and offer you a remedy — a refund proportionate to what you paid, or for a lifetime purchase a refund reflecting how recently you bought.
Free will continue to include creating, editing, scanning, playing back, and printing your music. That is the commitment behind "free to create, forever", and we do not intend to erode it.
14. Suspension and termination
You may stop using QuickStave and delete your account at any time.
We may suspend or restrict an account that breaches these terms or the Acceptable Use Policy, or where we are required to by law. Where it is reasonable to do so, we will tell you what the problem is and give you a chance to put it right first. For anything other than a serious or repeated breach, we will restrict publishing and sharing rather than the whole account.
Suspension never removes your ability to obtain a copy of your own work (section 12), and we do not treat forfeiture of a paid licence as a penalty for a content breach.
We may close an account after a long period of inactivity, but only after emailing you at least 30 days beforehand at the address on the account.
15. Availability
We work to keep QuickStave running and to look after your data, but the Free and Pro plans come with no guaranteed uptime and no service-level agreement. Maintenance, outages, and dependency failures happen. Where a Team agreement includes an availability commitment, that agreement governs.
Keeping your own copies of important work is always sensible. Section 12 exists so that is easy.
16. Liability
Nothing in these terms limits or excludes rights you have as a consumer that cannot be limited or excluded by law. If any part of this section conflicts with those rights, those rights win. This includes the mandatory consumer protections of the country you live in if you are in the EEA or the UK.
QuickStave is provided as it is. To the extent the law allows, we do not give warranties that the service will be uninterrupted or error-free, or that scanning, playback, or engraving will produce a particular result. Optical Music Recognition in particular produces a draft that needs checking.
Where we are liable to you, our total liability for all claims arising in any 12-month period is limited to the amount you paid us in that period, or for a lifetime purchase to the amount you paid for it. We are not liable for loss of profit, loss of business, or losses that were not reasonably foreseeable.
We do not exclude or limit our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be excluded.
17. Privacy
Our Privacy Policy explains what we collect and why. The third parties that process data on our behalf are listed on our sub-processors page.
18. Changes to these terms
We may update these terms. Every version carries a version number and an effective date, and previous versions are listed in the change history.
For material changes we will give notice in the app or by email before they take effect, and ask you to accept the new version. Minor corrections — clarifications, typographical fixes, updated contact details — take effect when published.
19. Governing law and disputes
These terms are governed by Norwegian law, and the Norwegian courts have jurisdiction.
If you are a consumer in the EEA or the UK, this does not deprive you of the protection of the mandatory laws of the country you live in, and you may bring proceedings in your local courts.
Please contact [email protected] first — nearly everything is resolved that way. Consumers in Norway may also take a complaint to Forbrukertilsynet (the Norwegian Consumer Authority) and the Forbrukerklageutvalget (Consumer Disputes Commission).
20. General
If any provision of these terms is found unenforceable, the rest continues to apply.
We may transfer these terms to another party, for example if the business is sold or restructured. Your rights under them are unaffected, and where the law requires it we will tell you beforehand. You may not transfer your rights under them without our agreement.
Not enforcing a term on one occasion does not waive it. These terms, together with the policies they refer to, are the whole agreement between us about QuickStave.
21. Contact
[email protected] for
anything about your account or these terms.
[email protected] for data
requests.
[email protected] for
copyright complaints.
[email protected] to report
content.
Questions about this document? [email protected]. See also our Terms of Service, Acceptable Use Policy, Refund & Cancellation Policy, Copyright & Takedown Policy, Sub-processors, and Privacy Policy.